{Excellent service! A + they made it possible for me to see my favorite houses via Facetime ...and... trust / confidence was big enough to buy a house via Facetime !!! Alexandra and Juergen made it possible with their full service, high knowledge, recommendations, German, English. During Covit-19 days they even took care about my house, cleaning service, maintenance, furniture delivery, etc. because i couldn't be in Naples. Thank you!
5
Robert Haeusser
{Dear Mrs. Janz, Dear Mr. Haeringer, We would like to say thank you in this way very much for your professional, very nice support - selling our Home in Florida. It’s not easy to give up a beloved object after so many years, but your easygoing, friendly way as well as your great video of our home delightedly us. You always took a lot of time with competence and friendly advice, especially questions - or when we needed help were you there to assist us. We only can you warmly recommend and wish you happiness and success for private and business future.
5
Gudrun and Reiner Nestle
{We were very lucky to have met Alexandra almost by serendipity during our search for a home in Naples. We wanted to find a home that was larger than 4,000 sq.ft. and that was relatively new. Alexandra helped us fine tune the search by tirelessly pinning us down the criteria that we wished to adopt, and by sharing with us listing after listing, these criteria became obvious to us as well. Next, she set up sophisticated filters and a mechanism to allow us to get the latest listings meeting these criteria. We somehow felt that we enjoyed a panoramic as well as a detailed view of the entire Naples market through Alexandra. Due to our residing far away from Naples, she’d also take upon herself to visit some homes as she got to know better our tastes. During my first visit to Naples, we found the gated community home of our dreams. We spent only one afternoon viewing several homes, but we had already done all the homework thanks to Alex. The subsequent buying process was equally easy and friendly. She had a way of doing business that was thoughtful but also firm, so we got the price that we wanted to have. The paperwork process was entirely done by her and her husband Juergen, whom we got to know well too. All the paperwork was handled professionally, and Juergen even went to the premises with the inspector to make sure that all was in order. He took the time to visit with the community center and gave us many tips. Following the signing, they went through a checklist of items that we needed to be aware. They were in every way our trusted proxy throughout. It´s noteworthy that at no point did we feel pressured to do anything. Alex was always friendly, punctual in getting back, and she was never eager to solicit any business. Instead, she wanted to make it absolutely clear that we were comfortable with each step of the process, nudging us ever so gently to move forward. Although she has tons of energy, she is self-effacing and modest. It was only much later that we learned that Alex operated one of the top real estate firms in South Germany before immigrating to the U.S. And Juergen was an accomplished lawyer in Germany. Their familiarity with foreign cultures makes them an asset in working with foreign nationalities and their attention to detail is among the very top I´ve seen so far. I have worked with so many real estate agents in the past, and I must rank Alex and by extension Juergen (one gets two for the price of one…) as among the very top and the very best in my 60 years. I would recommend her (and Juergen) to friends without any reservations.
5
Kashi Pfeiffer
{Alexandra and Juergen provided real estate services to our family on two separate occasions. In addition to helping both family members find the perfect home, Alexandra and Juergen went “beyond the call of duty” to help them easily relocate to their new homes from out of state. Professional, courteous, knowledgeable and dedicated to their business and clients, we would recommend them without hesitation.  
5
Linda Dezio
{I found Alexandra to be very knowledgeable and helpful throughout our search for a new home! She was very professional and receptive to our needs. Alexandra was very attentive and made sure we knew she was working for us. She never told us what to do, instead she asked if she may make a suggestion. Alexandra did her best to make us feel completely confident and comfortable with her. We truly built trust and rapport with her. I would highly recommmend Alexandra to anyone who is looking to buy or sell a home! Because of Alexandra`s efforts we found exactly the home we wanted and in our price range!
5
Anthony and Sally Muscari
{Alexandra did a tremendous job finding a great vacation home for us. She was very helpful throughout the whole process and provided us with loads of useful information.
5
Johannes and Steffi
{Alex helped me to find a great house at the beach. She took a lot of time and showed me many houses until we found THE ONE! Everything went well. Of course it helped a lot, that she and her husband Juergen do speak German.
5
Knut B
{If someone needs multilingual agents they know what they are doing and keeping their words we highly recommend Alexandra and Juergen! From the beginning of the sale of our home in Verona Walk and still after the sale of our home, Alexandra and Juergen are always reachable for every real estate question and other bureaucratic hurdles a sale of a home can bring. Juergen with his deep understanding when it comes to contracts and Alexandra with her professional knowledge about high-value international marketing these guys are not to beat in service and professionalism.
5
Hans und Monika Tuchscherer
{Alexandra Janz supported my 87-year-old grandmother with the sale of her four-room apartment, as well as with the aquisition of a new seniors friendly three-room apartment. Mrs. Janz and her team helped us with any and all issues; they arranged appointments, offered advice and support. We want to express our deepest thanks, as we could not have done this by ourselves; we recommend Alexandra unconditionally!   
5
Dominik Koch
{It was time to sell my apartment and move to an assisted living. I already found the appropriate assisted living but unfortunately, no apartment was available at that time. I did not know how to handle the situation at that time. During a consultation with Mrs. Janz, she presented the optimal solution for me. I could already sell my apartment and state as an additional point in the notary agreement that I could stay as a tenant in the apartment for the time until I found a suitable apartment within the assisted living. Due to this I would not have any financial risk and could decide immediately after finding the right apartment. This convinced me and therefore I decided to offer my apartment for sale by Janz Immobilien. A very good decision because everything went very smoothly. My apartment found a buyer really fast at the requested sales price, I stayed as a tenant and was lucky enough to soon find the desired apartment in the assisted living. I therefore was able to safeguard this apartment for me quickly. Without the excellent advice of Mrs. Janz I probably would have not dared to do this step and therefore would have lost the chance to move that fast into assisted living, which is very much demanded.
5
H. Meurer
{The Community of “Augustinum Group” is the leading address when it comes to upper class living for senior people in Germany. Searching for a trustful partnership as head of sales for the Augustinum Freiburg I met Alexandra Janz combining the skills of a powerful and most experienced integer salesperson for real estate business. As a specialist in real estate business for elder people, she extremely impressed by her professional and empathic attitude. Her ability to listen to their customers’ needs was one of the most relevant steps to proceed successfully. She managed to build a trustful relationship between all parties at any time. People felt very comfortable being safely accompanied by Alexandra through the sale of their property. All services even beyond the real estate transactions were effectively and excellently conducted by her in time. I wish Alexandra all the best for her new business opportunities in the United States. I am convinced that she will work very hard to continue being a successful businesswoman. She will impress buyers and sellers with her outstanding equal-to-non-service.
5
Birgit Fiesel
{I want to express my thanks for the excellent support with the sale of our house. During this very hard time due to the separation from my husband and coming divorce you have taken care of all steps with a lot of empathy, understanding and capability. From the marketing of our pretentious property to the organization of the visits and preparation of the notary appointments everything worked very smoothly.
5
R. Schäfholz
{We would like to express our cordial thanks for the very good care as well as the excellent work with the sale of our house. We would like to especially point out that such a sale in such a short manner is only possible due to a fast mutual trust. You, Mrs. Janz, convinced us due to your experience and expertise and this was the reason for the good completion. Vendor and purchaser are very satisfied.
5
Georg and Ella Koch
{We would like to express our deepest Thanks for the successful and fast sale of our apartment. It was always a pleasure to meet you personally. You and your team have always been very capable, helpful and responsive at any time. You have always been at our side with your help and advise in situations which have been non-transparent to us. Also Mr. Häringer, lawyer, was a good advisor. It is a pleasure for us to recommend most warmly.
5
Beate and Peter Bosch
{Very fast, reliable and capable in small as well as in big duties. Mrs. Janz and her team always served me at best no matter if for the purchase of my house or the renting of my apartment. My attribute for the company Janz Immobilien is highly recommended!
5
Egon Fehreach